PRIVACY POLICY
This Privacy Policy explains how Odyssey Jackets collects, uses, and protects the personal information of individuals who visit our website. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our Website, you acknowledge and accept the practices and policies outlined in this Privacy Policy.
1. Information We Collect
When you place an order, register on our site, subscribe to our newsletter, or interact with
our Website in any other way, we may collect the following types of information:
- Personal Information : This includes your name, email address, mailing address, phone number, and any other information you provide to us voluntarily
- Payment Information : When processing transactions, we collect payment details, such as credit/debit card information. However, please note that we do not store or retain this information on our servers
- Browsing Information : We may collect non-personally identifiable information automatically through cookies, web beacons, and similar technologies. This information includes your IP address, browser type, operating system, and browsing behaviour on our Website.
2. Use of Information
We use the information we collect for the following purposes:
- Personalization : To personalise your experience on our Website and provide tailored content and offers based on your interests.
- Order Processing : To process and fulfil your orders, including shipping and delivery.
- Customer Support : To respond to your inquiries, provide assistance, and address any issues you may encounter.
- Website Improvement : To analyse and enhance the functionality, performance, and user experience of our Website.
- Marketing Communication : With your consent, we may send you promotional emails, SMS messages, or other marketing materials to keep you informed about our products, offers, and updates. You can opt out of these communications at any time.
3. Data Security
We implement reasonable security measures to protect your personal information from
unauthorised access, disclosure, alteration, or destruction. We use industry-standard
encryption technology (Secure Socket Layer or SSL) to transmit sensitive data during online
transactions. However, please note that no method of data transmission over the Internet or
electronic storage is entirely secure. While we strive to protect your information, we cannot
guarantee its absolute security.
4. Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to third parties for
their marketing purposes. However, we may share your information with trusted third parties
who assist us in operating our Website, conducting our business, or providing services to
you, subject to confidentiality obligations.
We may also disclose your information when required by law, to enforce our site policies, or
to protect our rights, property, or safety. Non-personally identifiable visitor information may
be provided to other parties for marketing, advertising, or other uses.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing
experience, analyse website traffic, and understand user preferences. You can adjust your
browser settings to refuse cookies or alert you when cookies are being sent. However,
please note that disabling cookies may limit certain functionalities of our Website
6. Third-Party Links
Our Website may contain links to third-party websites. These websites have their own
privacy policies and practices, which are beyond our control. We are not responsible for the
privacy practices or content of such websites. We encourage you to review the privacy
policies of these third-party sites before providing any personal information
7. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect
personal information from children. If you are a parent or guardian and believe your child has
provided us with personal information, please contact us.
8. Disclaimer
The merchant is not responsible for the privacy policies of websites to which it links. If you
provide any information to such third parties, different rules regarding the collection and use
of your personal information may apply. We recommend that you contact these entities
directly if you have any questions about their use of the information they collect.
9. Contacting Us
If you have any questions regarding this privacy policy or our privacy practices, please
contact us using the information provided below:
Email: contact@odysseyjackets.com
10. Marketing
We value your privacy and the information you consent to share in relation to our SMS
marketing service. We may use this information to send you text notifications, including order
updates, abandoned checkout reminders, text marketing offers, and transactional texts, such
as requests for reviews.
Please note that our website uses cookies to keep track of the items you put into your
shopping cart, including instances when you have abandoned your checkout. This
information is used to determine when to send cart reminder messages via SMS.
By providing your information and consenting to our marketing practices, you acknowledge
and accept the use of your data as described above.
Please note that you have the option to opt out of receiving marketing communications from
us at any time. You can do this by following the instructions provided in the communication
or by contacting us directly
By using our Website and engaging with our marketing services, you signify your consent to
this Privacy Policy, including the provisions related to marketing.