Return & Exchange Policy
At Odyssey Jackets, we are committed to providing the best customer experience andensuring satisfaction with our products. We understand that circumstances may arise wherereturns or exchanges are necessary. To facilitate this process, we have implemented thefollowing guidelines:
7-Day Return Policy: Customers can initiate returns or exchanges within 7 days of receivingtheir order. Please note that returns will only be accepted if the product meets the conditions outlined below. After 7 days, the company will not be held responsible for any errors ordissatisfaction. Please ensure that the product is in its original condition, unused, and with the price label attached. However, we do not accept returns or exchanges for multiple similar products of different sizes.
Return & Exchange Procedure: To initiate a return or exchange, please send us an email at firstname.lastname@example.org. Our customer support team will provide you with further details regarding our return and exchange policy.
Restocking Fee: In order to facilitate customer convenience, we offer a product return option.Please be aware that customers are responsible for the return shipping cost, and a restocking fee of 10% will be applied.